Refund policy

Refund and Return Policy

At Style Haven, we want you to be satisfied with your purchase. Please review our return and refund policy carefully before placing an order.

Return Window

We accept return requests within 30 days after the order has been delivered.

To be eligible for a return, the item must be unused, unworn, in the same condition that you received it, with tags if applicable, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at:

support@stylehaven.world

Please include your order number, the item you would like to return, and the reason for the return.

Do not send items back without contacting us first. Returns sent without prior authorization may not be accepted.

If your return is approved, we will provide instructions on how and where to send your package.

Return Shipping

Customers are responsible for return shipping costs, unless the item arrived damaged, defective, or incorrect.

Shipping costs are non-refundable unless the return is due to an error on our side, such as a damaged, defective, or incorrect item.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us as soon as possible at:

support@stylehaven.world

Please include your order number and clear photos of the item and packaging so we can review the issue and assist you.

Refunds

Once we receive and inspect the returned item, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method. Please note that it may take several business days for your bank or payment provider to post the refund.

Exchanges

We do not guarantee direct exchanges. If you need a different item, size, or color, please contact us first. In most cases, the fastest option is to return the original item and place a new order.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at:

support@stylehaven.world

We cannot guarantee cancellation once an order has already been processed or shipped.

Non-Returnable Items

The following items may not be eligible for return:

- Items that have been used, worn, washed, damaged, or altered by the customer.
- Items without original packaging.
- Final sale items, if clearly marked as final sale.
- Gift cards, if offered.

If you have any questions about returns or refunds, please contact us at:

support@stylehaven.world